Are there any discounts?

There is something about parenthood that gives us a sense of history and a deeply rooted desire to send on into the next generation the great things we have discovered about life. And part of that is the desire to instill in our children the love of science, of learning.

How can I get my order?

There is something about parenthood that gives us a sense of history and a deeply rooted desire to send on into the next generation the great things we have discovered about life. And part of that is the desire to instill in our children the love of science, of learning.

why is the shipping cost so much?

There is something about parenthood that gives us a sense of history and a deeply rooted desire to send on into the next generation the great things we have discovered about life. And part of that is the desire to instill in our children the love of science, of learning.

What happens if my item is out of stock?

There is something about parenthood that gives us a sense of history and a deeply rooted desire to send on into the next generation the great things we have discovered about life. And part of that is the desire to instill in our children the love of science, of learning.

What if my item doesn't fit?

OUR POLICY LASTS 30 DAYS. IF 30 DAYS HAVE GONE BY SINCE YOUR PURCHASE, UNFORTUNATELY WE CAN’T OFFER YOU A REFUND OR EXCHANGE.  
TO BE ELIGIBLE FOR A RETURN, YOUR ITEM MUST BE UNUSED AND IN THE SAME CONDITION THAT YOU RECEIVED IT. IT MUST ALSO BE IN THE ORIGINAL PACKAGING. SEVERAL TYPES OF GOODS ARE EXEMPT FROM BEING RETURNED. PERISHABLE GOODS SUCH AS FOOD, FLOWERS, NEWSPAPERS OR MAGAZINES CANNOT BE RETURNED. WE ALSO DO NOT ACCEPT PRODUCTS THAT ARE INTIMATE OR SANITARY GOODS, HAZARDOUS MATERIALS, OR FLAMMABLE LIQUIDS OR GASES.  
ADDITIONAL NON-RETURNABLE ITEMS:  
GIFT CERTIFICATES  
WETSUITS  
SURFBOARDS  
SOME HEALTH AND PERSONAL CARE ITEMS  
TO COMPLETE YOUR RETURN, WE REQUIRE A RECEIPT OR PROOF OF PURCHASE. PLEASE DO NOT SEND YOUR PURCHASE BACK TO THE MANUFACTURER.  
THERE ARE CERTAIN SITUATIONS WHERE ONLY PARTIAL REFUNDS ARE GRANTED: (IF APPLICABLE)  
BOOK WITH OBVIOUS SIGNS OF USE  
ANY ITEM NOT IN ITS ORIGINAL CONDITION, IS DAMAGED OR MISSING PARTS FOR REASONS NOT DUE TO OUR ERROR.  
ANY ITEM THAT IS RETURNED MORE THAN 30 DAYS AFTER DELIVERY

What happens if my item is damaged/wrong?

There is something about parenthood that gives us a sense of history and a deeply rooted desire to send on into the next generation the great things we have discovered about life. And part of that is the desire to instill in our children the love of science, of learning.

What is your return policy?

OUR POLICY LASTS 30 DAYS. IF 30 DAYS HAVE GONE BY SINCE YOUR PURCHASE, UNFORTUNATELY WE CAN’T OFFER YOU A REFUND OR EXCHANGE.  
TO BE ELIGIBLE FOR A RETURN, YOUR ITEM MUST BE UNUSED AND IN THE SAME CONDITION THAT YOU RECEIVED IT. IT MUST ALSO BE IN THE ORIGINAL PACKAGING. SEVERAL TYPES OF GOODS ARE EXEMPT FROM BEING RETURNED. PERISHABLE GOODS SUCH AS FOOD, FLOWERS, NEWSPAPERS OR MAGAZINES CANNOT BE RETURNED. WE ALSO DO NOT ACCEPT PRODUCTS THAT ARE INTIMATE OR SANITARY GOODS, HAZARDOUS MATERIALS, OR FLAMMABLE LIQUIDS OR GASES.  
ADDITIONAL NON-RETURNABLE ITEMS:  
GIFT CERTIFICATES  
WETSUITS  
SURFBOARDS  
SOME HEALTH AND PERSONAL CARE ITEMS  
TO COMPLETE YOUR RETURN, WE REQUIRE A RECEIPT OR PROOF OF PURCHASE. PLEASE DO NOT SEND YOUR PURCHASE BACK TO THE MANUFACTURER.  
THERE ARE CERTAIN SITUATIONS WHERE ONLY PARTIAL REFUNDS ARE GRANTED: (IF APPLICABLE)  
BOOK WITH OBVIOUS SIGNS OF USE  
ANY ITEM NOT IN ITS ORIGINAL CONDITION, IS DAMAGED OR MISSING PARTS FOR REASONS NOT DUE TO OUR ERROR.  
ANY ITEM THAT IS RETURNED MORE THAN 30 DAYS AFTER DELIVERY

How do I get a refund?

OUR POLICY LASTS 30 DAYS. IF 30 DAYS HAVE GONE BY SINCE YOUR PURCHASE, UNFORTUNATELY WE CAN’T OFFER YOU A REFUND OR EXCHANGE.  
TO BE ELIGIBLE FOR A RETURN, YOUR ITEM MUST BE UNUSED AND IN THE SAME CONDITION THAT YOU RECEIVED IT. IT MUST ALSO BE IN THE ORIGINAL PACKAGING. SEVERAL TYPES OF GOODS ARE EXEMPT FROM BEING RETURNED. PERISHABLE GOODS SUCH AS FOOD, FLOWERS, NEWSPAPERS OR MAGAZINES CANNOT BE RETURNED. WE ALSO DO NOT ACCEPT PRODUCTS THAT ARE INTIMATE OR SANITARY GOODS, HAZARDOUS MATERIALS, OR FLAMMABLE LIQUIDS OR GASES.  
ADDITIONAL NON-RETURNABLE ITEMS:  
GIFT CERTIFICATES  
WETSUITS  
SURFBOARDS  
SOME HEALTH AND PERSONAL CARE ITEMS  
TO COMPLETE YOUR RETURN, WE REQUIRE A RECEIPT OR PROOF OF PURCHASE. PLEASE DO NOT SEND YOUR PURCHASE BACK TO THE MANUFACTURER.  
THERE ARE CERTAIN SITUATIONS WHERE ONLY PARTIAL REFUNDS ARE GRANTED: (IF APPLICABLE)  
BOOK WITH OBVIOUS SIGNS OF USE  
ANY ITEM NOT IN ITS ORIGINAL CONDITION, IS DAMAGED OR MISSING PARTS FOR REASONS NOT DUE TO OUR ERROR.  
ANY ITEM THAT IS RETURNED MORE THAN 30 DAYS AFTER DELIVERY

Where is my refund?

OUR POLICY LASTS 30 DAYS. IF 30 DAYS HAVE GONE BY SINCE YOUR PURCHASE, UNFORTUNATELY WE CAN’T OFFER YOU A REFUND OR EXCHANGE.  
TO BE ELIGIBLE FOR A RETURN, YOUR ITEM MUST BE UNUSED AND IN THE SAME CONDITION THAT YOU RECEIVED IT. IT MUST ALSO BE IN THE ORIGINAL PACKAGING. SEVERAL TYPES OF GOODS ARE EXEMPT FROM BEING RETURNED. PERISHABLE GOODS SUCH AS FOOD, FLOWERS, NEWSPAPERS OR MAGAZINES CANNOT BE RETURNED. WE ALSO DO NOT ACCEPT PRODUCTS THAT ARE INTIMATE OR SANITARY GOODS, HAZARDOUS MATERIALS, OR FLAMMABLE LIQUIDS OR GASES.  
ADDITIONAL NON-RETURNABLE ITEMS:  
GIFT CERTIFICATES  
WETSUITS  
SURFBOARDS  
SOME HEALTH AND PERSONAL CARE ITEMS  
TO COMPLETE YOUR RETURN, WE REQUIRE A RECEIPT OR PROOF OF PURCHASE. PLEASE DO NOT SEND YOUR PURCHASE BACK TO THE MANUFACTURER.  
THERE ARE CERTAIN SITUATIONS WHERE ONLY PARTIAL REFUNDS ARE GRANTED: (IF APPLICABLE)  
BOOK WITH OBVIOUS SIGNS OF USE  
ANY ITEM NOT IN ITS ORIGINAL CONDITION, IS DAMAGED OR MISSING PARTS FOR REASONS NOT DUE TO OUR ERROR.  
ANY ITEM THAT IS RETURNED MORE THAN 30 DAYS AFTER DELIVERY

What if my item doesn't fit?

WE ONLY REPLACE ITEMS IF THEY ARE DEFECTIVE OR DAMAGED. IF YOU NEED TO EXCHANGE IT FOR THE SAME ITEM, SEND US AN EMAIL AT ENCINITASSURFBOARDS@GMAIL.COM AND SEND YOUR ITEM ALONG WITH RETURN POSTAGE TO: 
encinitas surfboards | attn: returns | 107 NORTH COAST HWY 101 | ENCINITAS, CA 92024.